Governor Wolf ordered all non-life-sustaining businesses in Pennsylvania to close their physical locations as of 8 p.m. March 19, to slow the spread of COVID-19. Enforcement actions against businesses that did not close physical locations began Monday, March 23, at 8:00 AM. HIG meets Pennsylvania’s Industry Operations Guidance definition in the Governor’s Order. We are authorized to continue to be open for business to provide goods and services to our business customers who provide life-sustaining goods and services to their customers. Customers that meet this requirement are our immediate priority, however, we will continue to provide support to all our customers with closed physical facilities that have employees working remotely. 

From our previous communication, most of our staff are now working remotely. We have tightly secured our corporate office and distribution operations, mail and print production house, and our document storage facilities.  We have limited our on-site staff to those essential to maintain critical functions. In all physical operations, we are following social distancing and COVID-19 mitigation guidance provided by the PA Department of Health and CDC to protect our on-site staff.

It is our intention to do everything we can to help our customers and partners conduct critical business as we work through the coming weeks together. We are here to serve you so If you need anything at all, please do not hesitate to reach out and contact a member of Higher Information Group’s Covid-19 Crisis and Emergency Management Operations team. Thank you for your continued business and partnership. We will get through this together in the coming weeks. That’s what we do. We wish each of you good health and wellness.